In most cases, you can press "OK" or a similar button on the printer to dismiss low ink warnings and get your printer back online. Make sure the computer trying to access the printer is on the same network as the printer, if you have a printer that connects over your business network.
Basic Troubleshooting Sequence
Click the Apple menu, select "System Preferences Press "Control" and simultaneously click in the printer list. Click "Reset Printing System" from the pop-up menu.
Connect your printer to your business network by attaching a USB or Ethernet cable between your router and printer. For direct connections, connect a USB cable directly from your printer to your computer.
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Click the Apple menu and "Software Update Select the Apple menu and "System Preferences You may have to click the Lock button first and enter an administrator username and password. Select your printer or printers from the list and click "Add.
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If you can't print from your Mac or iOS device
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Other company and product names may be trademarks of their respective owners. If you can't print from your Mac or iOS device If you can't get your printer to work with your Mac, iPhone, iPad, or iPod touch, these steps might help.
You might experience issues such as these when you try to print from your Mac or print from your iOS device : You can't see your printer from your device, or you get a message that no printers were found. You get a message that software for your device isn't available.
You have some other printing issue related to the software on your Mac or iOS device. Then restart your printer.
Why Does My Printer Says Offline?
Move your printer closer to your Wi-Fi router. Update your printer and Wi-Fi router with the latest firmware from the manufacturer. If your printer isn't AirPrint-enabled If you're printing from your Mac to a printer that isn't AirPrint-enabled : If your printer is connected to your Mac with a cable, disconnect the cable from your Mac. Turn off your printer. Get software updates for your Mac.